• Responsible for the delivery of the Country’s Operational performance ensuring that all personnel work in a professional, safe and efficient manner consistent with the local national legislation, Group standards and individual project requirements. • Responsible for the successful achievement of the Country’s Operations Plan and BMI targets with specific focus on ensuring the optimum personnel are available including their efficient and economic utilisation (i.e. the right people available when required at the right place and time at the lowest cost). • Work coherently with other departmental heads to assure a consolidated country management approach • In conjunction with the Sales team deliver the required turnover for the relevant National areas • Responsible for the management of Operational contracts ensuring that the clients expectations are professionally delivered by the Operations teams rigorous application of the required Group BMS standards in the most efficient and cost effective manner. • Responsible for ensuring that the Operations teams are suitably equipped with the appropriate tooling, equipment, and materials to meet the required and forecast customer needs. • Provide prompt and effective reaction to internal and external audits that highlight any deviations from the required Group standards, ensuring the relevant Managers/Co-ordinators expediently identify and implement the required corrective actions. • Assure the goal of being regarded as the best service provider through continually assessing the clients’ opinion of the ongoing performance through customer satisfaction surveys, ensuring that the appropriate action is taken to address any adverse trends.

Contact me for full job spec