You will organise the loading & scheduling of workshops, answer & distribute telephone calls & emails in an efficient and courteous manner, meet targets & deadlines, manage reception and shop areas, maintaining reception displays to enhance the value of sales to customers, handle any queries or complaints in a polite & professional manner, provide progress & updated information to customers and colleagues within the company, ensure all information is logged accurately, deal with the handover of completed jobs & services to customers, handle and be fully responsible for the cash, cheques and credit card transactions, be responsible for end of day cashing up and allocation of funds and other duties as required.