RBS Insurance, employing thousands of people in five countries, are currently the UK's second largest insurance provider, with a growing customer base in Italy and Germany. Our portfolio includes some of the best known brands in the business, among them Direct Line, Green Flag, Churchill, NIG and Privilege. Peers and competitors admire our can do attitude and our talent for transforming smart ideas into industry shaping innovations. To continue our great success story, we are looking for passionate and focused people to join us. Would you thrive on pushing boundaries in our competitive and fast paced environment? Can you balance a drive to succeed with a strong team spirit? Are you ready to help us achieve our vision to be the world's best insurer?

An exciting opportunity has arisen for a Cluster Performance Coach to work with the Cluster Directors/Centre Managers and their leadership team to deliver against set targets, whilst providing a world class service for our customers. Covering learning, development, coaching and sharing best practice across the centres in order to deliver consistency across operations. Working within frameworks set and governed by Sales Excellence. The role will include working with other Performance Coaches across Sales and Service, business partners from various functions e.g. Learning and Development, reviewing day to day activity and ultimately enhancing sales performance through a development culture.

Responsibilities Deliver a sales/people development plan based on gap analysis to enhance performance within the centres in partnership with the leadership team Work with the Centre Manager/Cluster Director in the development of Team Leaders and Sales Managers Provide support and expertise for training and development across Sales and Service impacting performance coaching Utilising and supporting data analysis provided by Sales Excellence teams to identify training and development needs