The ideal candidate will work as part of a team and be responsable for delivering a high level of customer service by ensuring support is delivered in accordance with the Customer's requirements. The duties will include Processing quotations, orders and all enquiries in a timely manner. Liaising with freight forwarders, warehouses and customers to ensure orders are delivered promptly and in the most cost effective way. Completion of customer reports in order to monitor shipd consumptons on a monthly basis. Build good relationships with all customers. Problem solving - handling problems from start to finish ensuring the customer is kept up to date at all times.