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Wednesday, August 08, 2007

Call Centre Manager Cheshire

Vision Consulting are offering a Contact Centre Team Leader job in Hyde, Cheshire.

Starting Salary £14,600
Full Time, Permanent
Closing Date 14th August

Our Client is a customer focused FTSE 250 company which operates from a number of locations in the UK and Ireland and is seeking to recruit a experienced Contact centre Team Leader for its contact centre in Hyde near Manchester.

The primary focus of the role is to manage a team of Customer Service Advisors to maximise business opportunities through the identification of customer needs and to provide a great customer experience. Providing best in class customer service by the effective management of people, processes and technologies.

Duties to include identifying training needs, conducting appraisals, developing a culture that delivers high sales and customer experience, coaching and managing contact centre performance.

You should have at least 1 years experience in managing contact centre or customer service teams in a customer and sales focused environment.

If you believe you have the necessary skills to excel in the above role please send your CV and a cover letter outlining your suitability to:
Colin Clarke, Vision Consulting, 32 Ashton Drive, Kirk Sandall, Doncaster, DN3 1SB.

Alternatively, e-mail your details to colin.clarke@visionconsulting.me.uk

Related GTJ pages: Cheshire jobs and recruitment agencies

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