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Wednesday, August 08, 2007

Customer Service Manchester

A Contact Centre Customer Service Representative job in Manchester is currently offered by Vision Consulting.

Starting Salary £11,445
Full Time, Permanent
Closing Date 31st August

Are you a natural communicator who can quickly build rapport with people? Are you the type of person who can provide straight forward empathetic advice to friends when they have a problem? If so we would like you to come and work with us!

My client is the largest dedicated supplier of educational products in Europe, with a Head Office in Greater Manchester, and warehouses in the North, Midlands and South of England. Customers include state and independent schools from nursery to secondary, commercial clients, hospitals, charities, and other educational bodies.

We are looking for Customer Service Representatives who love talking to customers. The role is varied and challenging and will be based in my clients contact centre in Hyde. You will be the first point of contact for their customers processing THEIR orders and dealing with their queries, as well as identifying additional sales opportunities. Because customers are my clients most important asset, you will be provide you with comprehensive training in order to provide a positively memorable customer experience.

Requirements
Ø Great with people — warm, friendly and helpful in person and on the phone
Ø Strong communication skills
Ø Positive outlook; see’s the glass as being half full rather than half empty
Ø Good computer skills, typing and writing ability for correspondence, memos, etc.
Ø Customer service experience is a plus
Ø High-energy attitude and like to be busy
Ø Enjoy and take pride in providing excellent service

Your salary will be reviewed after 9 months, and depending upon your performance, your salary could rise to £13,000.

If you are interested in a career rather than a job and you believe you have the correct skill set to enable you to excel in the above role, please send your CV and covering letter outlining your suitability to Vision Consulting, 32 Ashton Drive, Kirk Sandall, Doncaster, DN3 1SB. Or, e-mail me colin.clarke@visionconsulting.me.uk
If you would like to chat informally about the above role please call me on 01302 880828 or 07778 652515

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